I. Booking and Deposit

A 30% deposit is paid by bank transfer on the day of booking ; you will return your signed rental contract to us within 7 days. We cannot accept reservations from people under the age of 18. Signing the contract implies knowledge and acceptance of the general conditions. For tenants who are not French residents, payments must always be made by express transfer of the SWIFT type to the bank account indicated, with all bank charges remaining the responsibility of the instructing party. Given the delays in transmitting a bank order and in order to be able to maintain the reservation option until receipt of the funds on the account, the tenant will be asked to send us by email a copy of the transfer order and the rental contract within 7 days.

II. Price & Occupancy

Stays are calculated based on a number of nights, with the rate varying according to the season. No disputes regarding the price of the stay will be considered after the contract has been signed. It is the tenant's responsibility to determine before departure whether the price is acceptable. The tourist tax, calculated per night for adults, and the cleaning/disinfection fee are charged in addition to the nightly rate. However, the cottage must be returned in a condition comparable to its initial state of cleanliness, with the furniture, utensils, and dishes arranged as they were upon arrival. Otherwise, cleaning fees will be charged and deducted from the security deposit. Any heating costs are included in the price. The number of people is limited to five, as indicated in the rental agreement. However, this number can be increased to seven, although the overall comfort will be affected.

That said, nothing prevents a tenant from occasionally receiving outside people, however people will not be able to sleep on site. Beyond 24 months, each child is considered a full person. The owner has no obligation to provide equipment for additional people and may even voluntarily evict all tenants for non-compliance with the maximum number of occupants.

III. Balance

The balance will be paid by bank transfer 30 days before the arrival date. We do not accept payment of the balance upon arrival. Failure to comply with this deadline may result in cancellation of your rental without prior notice. For last-minute bookings, the full rental amount must be paid via the online payment link.

IV. Pets

PETS ARE NOT PERMITTED. In the event of non-compliance with this clause, the owner is entitled to refuse access to the animal(s) on his property. The tenant having been informed about the contract, he cannot in any case contest this clause and will take at his own expense the accommodation of his animal with a specialized organization.

V. Insurance

We ask you to check that you have multi-risk insurance and send us a certificate no later than 30 days before entering the premises. Failure to comply with this clause will result in the cancellation of the rental at the tenant's expense (see cancellation section).

The tenant can take out cancellation insurance in the days following the signing of the contract. It intervenes in the event of cancellation of the hiring for reasons of death, accident or serious illness, it is valid from the day of the signature of the contract until the end of the hiring.

VI. Security deposit

For all furnished rentals a security deposit is required. This deposit must be paid at the time of booking via the SWIKLY online payment link (bank pre-authorization without limit restrictions). In the event of non-payment, we will not be able to accept your entry into the premises. It must be returned within 10 days of the end of the rental, less any sums due by the tenant. The tenant undertakes to use the rented premises with care. The tenant will assume, in addition to the rental costs, any damage caused to the house, as well as the cost of replacing any lost, destroyed or damaged object. The tenant is liable for any damage that he or the persons accompanying him may cause intentionally or through negligence. The tenant has an obligation to report to the lessor within 24 hours of any incident occurring in the accommodation, its outbuildings or its accessories. The amount of the security deposit is 1200 Euros.

VII. Arrival and departure

The owner or his representative receives the tenants for the arrival formalities. As a general rule, the arrival meeting will be in the afternoon between 4 p.m. and 8 p.m., and unless otherwise indicated, at the rental address. The tenant must notify the owner of the approximate time of his arrival. This notice is imperative if the arrival does not take place on the date provided for in the contract. Very late arrivals give rise to the collection of additional reception costs. They are 50 Euros including VAT for arrivals taking place after 8 p.m. and before 10 p.m. Beyond that, we can no longer guarantee your reception and we ask that you plan your accommodation and call us to schedule an appointment for your arrival the next day. Under no circumstances can the owner be held responsible for your delay, nor bear the costs incurred for your accommodation and your meals if you were unable to arrive during the scheduled reception hours. If the tenant does not show up at the scheduled appointment and has not informed the person in charge of reception of his absence, he will lose all rental rights. In this case, the owner can immediately re-let under the best conditions.

Departures must take place between 8 a.m. and 10 a.m., unless otherwise stipulated. We insist on respecting the agreed time: the cleaning staff working on very short deadlines, we ask you to facilitate their task, as we have asked the tenants who preceded you. A supplement of 50 Euros per hour of delay will be applied. This rental having been granted only on a seasonal basis, the tenant agrees to leave the premises on the date and time provided for in the contract. During the term of the rental contract, the tenant does not have the right to sublet this house.

VIII. Furnishings and Equipment

Your rental has kitchen equipment, crockery, furniture and bedding. The quantity of this equipment is related to the number of people provided for in the contract (the garden and swimming pool furniture is not necessarily the same number as the number of people authorized to access the rental). Unless otherwise stipulated, sheets and household linen (napkins, tea towels, etc.) are provided. The premises will be handed over to the tenant in a perfect state of cleanliness and the machines in working order.

The tenant must abstain absolutely from throwing in the sinks, washbasins, bathtubs, toilets, objects likely to obstruct and detergent products which can damage the septic tanks and the washing machines, failing which he would be liable for the costs. incurred for the restoration of these installations (for information, the emptying of a septic tank is around 800 Euros and troubleshooting household appliances is 150 Euros). The tenant must, before his departure, put all the pieces of furniture back in the place where they were on his arrival.

IMPORTANT: This gîte is "NON SMOKING"... Any violation of this rule will be subject to a deduction of 300 Euros deducted from the security deposit at the end of the stay.

IX. Pool

The swimming pool cannot be emptied without the agreement of the owner, the tenant must never intervene personally in the machinery of the swimming pool. The owner undertakes to have a security system that complies with the legislation in force. However, it is up to the tenant to take all the necessary precautions for the use of the swimming pool, in particular if he is staying with young children, whom he must supervise. The tenant agrees to fully release the responsibility of the owner in the event of an accident occurring to himself, his family or his guests. In case of disagreement with this clause, the owner asks you not to rent this house. Please note: during certain off-season periods - October 1 to the end of May - the pools may be covered or empty. The maintenance and cleaning of the swimming pool are the sole responsibility of the owner, as well as the maintenance of the quality of the water. The tenant may not in any case manipulate the machinery of the pool, the automatic watering or any other accessory without the written authorization of the owner and will be solely responsible in the event of a breach.

X. Obligations of the tenant

The tenant shall use the property with reasonable care and ensure the proper maintenance of the premises. Exceptional events (receptions, etc.) remain subject to the owner's prior written agreement. The premises must be left in a normal state of cleanliness upon departure (washing and tidying up of dishes, sheets and towels collected, barbecue cleaned, garbage cans removed, etc.). A cleaning and disinfection service is provided after your departure. We reserve the right to invoice and deduct from the deposit the additional hours of cleaning that would result from a manifestly abusive situation on this point (100 Euros for information). Except with the prior written agreement of the owner, the number of beds provided for in the contract may not be exceeded, and the provision of additional beds is not authorized. Likewise, it is forbidden to set up tents in the garden or park caravans there. In the event of a breach of these rules, the owner may terminate the rental and apply proportional compensation (80 euros per night per person: in this case it will be charged to the security deposit). The lessee may not object to the visit of the premises, when the owner or his representative so requests.

XI. Nuisances

The owner can not be held responsible for irregularities and / or lack of enjoyment that may occur in the services of electricity, water, etc. ... and declines all responsibility for lack of enjoyment not resulting from its fault.

XII. Inventory and Complaints

As its name suggests, the inventory is a document that describes in detail the condition of the accommodation and its equipment, room by room, garden... We naturally distinguish the inventory of fixtures at the entrance, at the start of rental, and the exit inventory, at the end of the rental. Its usefulness is obvious: the comparison of the 2 inventories makes it possible to verify that the tenant has fulfilled his obligations in terms of maintenance and use. As specified in article 1730 of the Civil Code, "if an inventory has been made between the owner and the tenant, the latter must return the item as he received it, according to this inventory, except which has perished or has been degraded by obsolescence or force majeure”. If everything is in order, the landlord will return the deposit to the tenant; otherwise, he will deduct from the deposit the cost of the repair or maintenance work that the tenant should have borne. If no inventory is established, article 3 of the law of July 6, 1989 refers to the Civil Code: "if no inventory has been made, the lessee is presumed to have received them in good condition and must render them such, unless proven otherwise” (art. 1731). In other words, the tenant is supposed to take and return the accommodation in perfect condition, in the absence of an inventory. After the 48-hour period, the rented goods will be considered free of damage when the lessee enters. The house must be returned by the tenant in a perfect state of maintenance and use, failing which the owner will retain the repair or maintenance work on the tenant's deposit. Any complaints concerning the rented property must be made within 48 hours of entering the premises. In the event of a dispute, the Court of Digne-les-Bains has sole jurisdiction. The initial inventory may be carried out on the basis of photos taken when the tenants move in and communicated to them in the form of a digital file and/or a paper printout.

XIII. Pictures

Photos and videos of the property may not be used or sold without the owner's written consent.

XIV. CANCELLATION

The tenant can cancel his rental at any time. However, we draw your attention to the variable costs depending on the date on which it occurs.

The following rates apply:

If you cancel more than 60 days before your move-in date: your deposit will be refunded within 10 days, less a €50 administration fee.

If you cancel between 60 and 30 days before your move-in date: 50% of your deposit will be refunded.

If you cancel between 30 and 15 days before your move-in date: the deposit is retained by the landlord.

If you cancel less than 15 days before your move-in date: the full rent is due.

These cancellation costs may be covered by cancellation insurance to be taken out individually by the tenant. Whatever the reasons for the cancellation, the tenant must notify the owner by registered letter with request for acknowledgment of receipt, the date of receipt of this notice determining the scale to be applied. The tenant not having informed the owner would be held with the integral payment of the balance. If a case of force majeure led to the destruction of the house or the impossibility of making the house available, all the sums paid would be reimbursed to the tenant, without him being able to claim subsequent reimbursements. In the event of cancellation on the initiative of the owner, this one refunds 120% of the collected sums. Any interrupted or shortened stay, or any unused service, does not give rise to any refund. Even in the event of repatriation, it is the renter's responsibility to take out appropriate insurance.